Effective Date: 01/01/2025

1. Introduction: We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our website. Please take a moment to read this policy carefully.

2. Information We Collect: We may collect and process the following types of information:

• Personal Identification Data: Such as your name, email address, postal address, and telephone number when you voluntarily submit these details (e.g., via contact forms, newsletter subscriptions, or order placements).

• Usage Data: Information automatically collected as you navigate through our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior.

• Cookies and Similar Technologies:  In addition to our own cookies, we may also use third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.  For further details, please refer to our Cookie Policy.

3. How We Use Your Information: We use your information for purposes including, but not limited to:

• Providing and maintaining our services

• Responding to your enquiries or requests

• Personalising your experience on our website

• Sending you updates, newsletters, or marketing communications (only if you have opted in)

• Analysing website usage to improve our service offerings

4. Legal Bases for Processing: We process your information in accordance with applicable data protection laws. Our processing is based on your consent, the fulfillment of a contract, or our legitimate interests (such as maintaining and improving our services).

5. Data Sharing and Transfers: We do not sell your personal data. Information may be shared with trusted third parties (e.g., payment processors, hosting services, or analytics providers) only to the extent necessary to operate our website and deliver our services. Any such third party is bound by confidentiality obligations and is prohibited from using your personal data for other purposes.

6. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights Under the UK GDPR and the Data Protection Act 2018, you have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Object to or restrict the processing of your data

• Withdraw your consent at any time (where processing is based on consent) To exercise these rights or if you have any questions regarding our data practices, please contact us using the details provided below.

8. Data Security We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Privacy Policy We may update or change this Privacy Policy at anytime. Any changes will be posted on this page with an updated effective date. Your continued use of our website following any modifications indicates your acceptance of the revised policy.

10. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: contact@edusolv.com

• Registered Office Address: EduSolv Ltd, 65 Gales Drive, Three Bridges Crawley, West Sussex, RH10 1QA, United Kingdom
• Data Privacy Request Form